Great feedback is validation and motivation

Our National FM building manager:

Our National FM building manager Mason has done his usual job delivering outstanding service and subsequently prompted a client to deliver some great praise.

Our client feedback:

We are blessed to have your group’s guidance through the multitude of maintenance projects and procedures here at the beautiful Garden House.

In particular I wish to commend our building manager Mason, as men of his stature are thin on the ground and he is first class in his presentation and delivery.

Our operations manager replied:

Thank you for your kind words and we are delighted to be part of the journey in Garden house. I will be sure to pass on to our team.

Our outcomes:

There’s nothing more motivating than receiving praise for your work because it just makes you want to continue to please by elevating your game. National FM is continually trying to Wow! our clients by going way beyond what is expected. Mason is helping us to do that every single day. Mason is part of an amazing team that drive National FM to continually improve on every level. Heartfelt thanks to Mason and all our building managers who do such an amazing job.