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At the core of our approach to Corporate Responsibility is our intention to make a positive and sustainable impact on the lives of our clients, workers, stakeholders, communities, and on the environment in which we operate.

  • corporate governance and ethics;
  • health and safety;
  • environmental stewardship;
  • human rights (including core labour rights);
  • sustainable development;
  • conditions of work (including safety and health, hours of work, wages);
  • industrial relations;
  • community involvement, development and investment;
  • involvement of and respect for diverse cultures and disadvantaged peoples;
  • client satisfaction and adherence to principles of fair competition;
  • accountability, transparency and performance reporting; and
  • supplier relations for supply chains.

At NATIONAL FM, we take our responsibility to the community very seriously. As a long-standing Australian business, we feel it is important to recognise and act upon our social obligations to our clients, our workers and the wider community. Our CR Principles represent the binding framework for the activities of our employees, business partners and suppliers, in every area of our operations.

Simplicity, consistency, responsibility – these are our core values. Our business model is simple: great quality at the best price, fair and honest service offers, and efficient business processes. As a reliable partner, we are true to our word. In all we do, we assume responsibility towards our clients, business partners, employees, the community, and the environment.

Our CR Principles summarise our commitments to people and planet. They guide all of us in our day-to-day actions and are a strict requirement of our business.

Creating community is rewarding

Creating community is rewarding   National FM workers Yessica, Parvat and Bikash were thrilled to receive some heartfelt messages of thanks from the residents they service at The Flour Mill apartments. Hand written notes are so personal, so our guys were so happy to know that the hard work they carry out every day to…

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SCA NSW Awards for Strata Services Business 2019
It was fantastic to see all the hard work put in by our team so richly rewarded at the SCA NSW awards gala! Congratulations to everyone involved in making Havencab Property Group and National FM such a success. Congratulations to the other nominees who I'm sure will win in the future. Congratulations to SCA NSW...
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How working with an indigenous organisation has been a win for our strata clients

Win! Win! for indigenous women and men, our facilities management teams and the strata industry. A large percentage of City of Sydney residents live in high-rise apartment buildings.  Waste from these larger medium to high-rise residential buildings is a continual issue for facilities management teams and the environment. Havencab Property Group has been working hard on…

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