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At the core of our approach to Corporate Responsibility is our intention to make a positive and sustainable impact on the lives of our clients, workers, stakeholders, communities, and on the environment in which we operate.

  • corporate governance and ethics;
  • health and safety;
  • environmental stewardship;
  • human rights (including core labour rights);
  • sustainable development;
  • conditions of work (including safety and health, hours of work, wages);
  • industrial relations;
  • community involvement, development and investment;
  • involvement of and respect for diverse cultures and disadvantaged peoples;
  • client satisfaction and adherence to principles of fair competition;
  • accountability, transparency and performance reporting; and
  • supplier relations for supply chains.

At NATIONAL FM, we take our responsibility to the community very seriously. As a long-standing Australian business, we feel it is important to recognise and act upon our social obligations to our clients, our workers and the wider community. Our CR Principles represent the binding framework for the activities of our employees, business partners and suppliers, in every area of our operations.

Simplicity, consistency, responsibility – these are our core values. Our business model is simple: great quality at the best price, fair and honest service offers, and efficient business processes. As a reliable partner, we are true to our word. In all we do, we assume responsibility towards our clients, business partners, employees, the community, and the environment.

Our CR Principles summarise our commitments to people and planet. They guide all of us in our day-to-day actions and are a strict requirement of our business.

Ready to be an FM in 2020? Part 1

Is your FM ready for 2020? Part 1 Within the next couple of years, even as soon as 2020, there will be real opportunities to ‘get a seat at the table’ and demonstrate how the FM function can deliver shareholder value. However, to do this will require a more forward thinking approach, collaboration with both…

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Trust in facility management

Trust in facility management Trust is the cornerstone of a functioning community. Trust is the basis on which people live and work successfully together. We trust people to do as they say, we trust neighbours to look out for us and we trust people we know well. Therefore it makes sense to earn residents’ trust in…

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Prison for wage theft?

For years I have been campaigning in the cleaning and facility management industries on the fair wages issue and the eradication of unethical sub-contracting practices. You can read about corruption in our industry here and here and here while wages rip-offs are here or here. Dodgy employers must pay Fortunately, Queensland Unions have backed an in-principle recommendation to send dodgy…

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