Building and Facility Management

We consider all the drivers of cost reduction from the ground up and we’ll assist you to make the change.
What We Want to Achieve

Our Vision

Our building management is exceptional because it creates community and place for Australians, while increasing asset values for owners through ethical, sustainable practices.
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Our Company

Who we are

We are renowned for our unique ability to build value for developers while maximising benefits for owners and tenants. Our focus is long-term, with a desire to develop relationships, not just transactions.

Unique Ideas & Solutions

Experience in all the major geographies, meaning we understand all underlying drivers.

Increase Asset value

Increase value with higher potential and lower risk of failure.

Friendly Customer Support

We build relationships with you from initial start, through full implementation and improvement.

Our Services

What we do

We allow you to work without having to worry about making a decision, as we use our outstanding experience.

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Building & Facility Management

We provide outstanding operations through our experience – we understand complex buildings, BMC structures, By-laws, levies, strata plans and retail centres.

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Sustainable Cleaning Solutions

We provide outstanding operations through our experience – we understand complex buildings, BMC structures, By-laws, levies, strata plans and retail centres.

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Build to Rent

“Built to Rent” (BTR) refers to residential properties that are specifically designed and constructed to be rented out rather than sold. This concept has been gaining popularity in various parts of the world, particularly in urban areas where there is a high demand for rental housing.

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Remedial / Project Management

We provide outstanding operations through our experience – we understand complex buildings, BMC structures, By-laws, levies, strata plans and retail centres.

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Lifestyle & Concierge Services

We provide outstanding operations through our experience – we understand complex buildings, BMC structures, By-laws, levies, strata plans and retail centres.

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NFM Smarts

NFM smarts is an eco-system of smart technologies aimed at strata buildings between 10 – 80lots where there is currently no provision of Building Management.

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Looking for first-class sustainable cleaning solutions?

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Why choose us

What makes us different

Operational Excellence

Our company provides outstanding operations through our experience.

Continuous Improvement

We focus on teamwork, experience, accountability and innovation.

Innovative Solutions

Experience in how to initiate, implement and manage innovations.

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Certified Experts

We work side-by-side with our Stakeholders Managers.

Building Lifecycle

We understand the total lifecycle of development from acquisition to built form management

Personal Approach

We help Stakeholders managers maintain their building and provide them support.

Years of experience
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Properties
$ 0 B
Lots under FM
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New Development Setup
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National Facilities Management (NFM) have been involved in several projects over the last five plus years that I have managed as the development manager and project manager. Having seen these projects from initiation through to their completion it is clearly demonstrated the importance of the early involvement of the building manager and particularly one as competent and professional as NFM. The valuable advice NFM have provided to the project that has ensured a successful building operation without ‘legacy’ issues. NFM have performed with absolute professionalism and competence through the teething stage after residents moved in and have provided all owners the support during this period. NFM as a result have ensured that the brand experience of the development is carried onto its occupation and operation. Feedback has always been highly complementary from owners and many buildings completed sometime ago to my understanding have still renewed and appointed NFM as their building manager.

Evan Torbica
Development Manager, Property Development Solutions (Aust) Pty Ltd

At all times the team at Havencab and National FM have left a last impression not only on me but with all the property owners in the way they conduct their business. Their commitment to their roles is second to none, customer comes first. Their systems for quality control and policies are thorough and routinely checked. By continuing to involve all stakeholders in the process it allows constant feedback, which in turn means customer satisfaction. Havencab and National FM do not subcontract the works, which again leads to; good staff morale, retaining staff and this in turn means building lasting relationships with their clients and customers. They are our preferred service provider for all our projects and a testament to them is our end owners renew their services every single time.

Peter Pereira
Development Director New Hope Evergreen

I have worked with NFM over the past 2 year as the project consultant to the Bridgehill Group. NFM have demonstrated a high level of knowledge and experience with providing operational advice on setting up these new developments and providing value added services to the developer saving them considerable amount of time and money on consultancy fees. We love our partnership and look forward to our continued association.

T.I McNally
McNally Management Pty Ltd

Colliers International, Residential Project Marketing have worked alongside National Facilities Management on Residential development projects in their capacity as Facilities Managers. Frank Boross and his team have provided to input to our Developer clients on projects at an early planning and DA stage on design of waste handling, common areas, FM service areas, concierge and building management. I would be pleased to recommend Frank and his team

Curtis Field
National Director | Project Marketing Residential

National Facilities Management (NFM) were appointed as the Landmarks Building Managers prior to completion of the project and have worked with us to develop building controls and systems. They have been involved with the recruitment, training and monitoring of our concierges, security and cleaning teams. NFM have always been exceptionally professional, commercially astute and technically outstanding, so I have no hesitation in recommending their services to any Strata building. Please feel free to contact me if you require any additional information.

Bill McGowan
Chairman/Secretary, The Landmark.

Their selection of the onsite Building Manager has been of the upmost quality, possessing a high level of knowledge in the facilities management industry. Their building maintenance and communication with the residents has been undertaken in an enthusiastic and professional manner and their onsite teams are well supported through head office. We value our partnership and look forward to our continued association

Paul Shaw
Executive Director, Apartments Barangaroo South Australia

Our experience with the team at NFM continues to leave us with appreciation and respect for the service and expertise they are providing us in the process leading up to settlement of the project. The prior experience and knowledge they are contributing really sets NFM apart and was a deciding factor in their appointment as facilities manager. Once again, it is a pleasure referring NFM for SCA NSW Strata Services Business of the Year Award 2023.

Gemma Peña
Senior Development Manager, Apartments, Development

We were introduced to NFM about 8 months prior to practical completion during the tendering process for the Facility Management contract. They won the competitive tender as they demonstrated key differentiations in their approach to Sustainability, Innovation, Social and Corporate responsibility, and significant experience with the setup and ongoing management of high profile mixed use developments.

Darling Qaurter
Lend Lease

In business, it is said that the business owner is responsible for setting the direction and culture of their business. Leadership and being a role model starts at the top and the reason I believe National FM is such a great company is that Frank and his management team always put the client at the forefront of everything they do. This filters down to every person in every site in which they operate.

Trevor Back
Principal, Raine & Horne Green Square

National Facilities Management manages some of our larger buildings consisting of 550 apartments, professional suites and retail areas. We have always received a high level and professional service that satisfies Netstrata and all our clients. They are an innovative company always using the latest technology and providing the buildings with world leading building management software.

Jeremy Stone
Netstrata

NFM have performed with absolute professionalism and competence through the teething stage after residents moved in and have provided all owners the support during this period. NFM as a result have ensured that the brand experience of the development is carried onto its occupation and operation. The experience of working with Frank and his team is always pleasant and professional I look forward to working with them on further projects.

Evan Torbica
Property Development Solutions

NFM’s input and advice is always invaluable. We believe that their facilities management knowledge and experience are second to none. NFM have a proven track record in providing strategic facilities management to ensure sites and facilities run at the highest level. They ensure that every aspect is operating efficiently to create an optimal, safe and cost-effective environment for all stakeholders. I would be more than happy to discuss our experience with NFM in further detail if required.

Karen Belcher
Dynamic Property Services

National Facilities Management is one of the preferred facilities management suppliers who we would highly recommend to any prospective client. We have always found National Facilities Management to provide professional and quality service which benefits both out client and my organisation.

Jason Howitt
New Development Specialist
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FAQ

Looking time a switch?

Here’s how we make it easy

We began our operations some decades ago and have grown due to excellent relationships with our clients. We started out small, on a handshake, with just a few people and a small home office, but today we have offices in multiple cities with hundreds of people working in buildings we service.

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  • Dedicated experienced onboarding team
  • No handover required from existing provider
  • Total building review and life cycle analysis
  • Gap analysis and development of cost reduction strategies

National FM is a family owned facilities management company with the capacity to service any client nationally. We believe in long term client relationships and have a strong governance structure with a highly ethical and customer service culture.

          

Contact

  • 56-58 Dickson Ave, Artarmon NSW 2064, Australia
  • 1300 820 330
  • Post Box 245 Artarmon NSW 1570
  • mail@nationalfm.com.au

Portfolio

Values

  • Ethical practices
  • Creating place
  • Increasing asset value
Copyright © 2023 National FM.
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