We began our operations some decades ago and have grown due to excellent relationships with our clients. We started out small, on a handshake, with just a few people and a small home office, but today we have offices in multiple cities with hundreds of people working in buildings we service.
Discover the world of excellence in building and facility management
We consider all the drivers of cost reduction from the ground up and we’ll assist you to make the change.
BUILDING & FACILITY MANAGEMENT
UNIQUE IDEAS & SOLUTIONS
Experience in all the major geographies, meaning we understand all underlying drivers.
CREATE COMMUNITY AND PLACE
Generate new environments with higher potential for well-being in your building. We build services for you from initial ideas to the final implemntation.
INCREASE ASSET VALUE
Increase asset value with higher potential and lower risks of failure.
BRAND NEW START
Experienced in all the major geographies, meaning we understand all underlying drivers. We build services for you from initial ideas to the final implementation.
FRIENDLY CUSTOMER SERVICE
We build relationships with you from initial start, through full implementation and onto continuous improvement.
24/7 SUPPORT
We offer full support for all our buildings. Any problems, we are there to solve them quickly and easily.
OUR SERVICES
We allow you to work without having to worry about making a decision, as we use our outstanding experience.
Looking for first-class building or facility management?
WHY CHOOSE US
OPERATIONAL EXCELLENCE
Our company provides outstanding operations through our experience – we understand complex buildings, BMC structures, By-laws, levies, strata plans and retail centres.
CONTINUOUS IMPROVEMENT
We focus on teamwork, experience, accountability and innovation – all of which is reflected in the quality of our results.
INNOVATIVE SOLUTIONS
Experience has taught us how to initiate, implement and manage innovations – all of which is reflected in the quality of our results.
CERTIFIED EXPERTS
We work side-by-side with our with our Strata Managers – we give our clients evidence-driven answers and focus hard on the best opportunities.
TARGETING AND POSITIONING
Before we talk destination, we shine a spotlight across your building to fully understand its people and technology.
PERSONAL APPROACH
We help strata managers maintain their building and provide them support when they talk to their Owners Committee. Personal approach is a key in our building management service.
+
Years of experience
Satisfied customers
Current projects
Employees nationally
WHAT PEOPLE SAY
Find out why people love working with Havencab Property Group
“National Facilities Management were appointed as the Building Manager for the first stage of residential apartments at Barangaroo South, Alexander and Anadara. Throughout the initial period they demonstrated a high level of knowledge and experience, providing operational advice on setting up similar developments and provided ‘value add’ services to the developer and owners. They worked closely with our development teams and the strata manager to produce tender documents and scoping of servic...
Lendlease
Executive Director, Apartments Barangaroo South – Lendlease“I spoke to our Chairman about your firm this morning. We both think that your personnel, their service and attitude is just amazing. I have never worked with a better company and building managers. True story. Thank you."
Bright & Duggan Strata Management
"During my time as the Apartments Waste Officer within the Resource Recovery Team of the City of Sydney’s Waste Services Unit, I have enjoyed a professional and positive working relationship with many employees of the Havencab Property Group. Whether working with cleaning or facility management staff I have found their approach to their work to be second-to-none and on regular occasions they have gone above and beyond their regular duties to assist the City’s Waste Services Unit wherever p...
City of Sydney
Apartments Waste Officer - City of Sydney“The strata management team at Strata Plus have a long standing professional regard for the services provided by The Havencab Property Group which has not faltered over the years. Havencab's pursuit of having clarity of the clients expectations, coupled with their firm culture of sustainability, trained staff and high standards means that they often achieve delivery of unparalleled socially responsible services to their clients. Furthermore, the Strata Plus strata management team has conf...
Strata Plus
Managing Director – Strata Plus“National facilities Management is one of our preferred facilities management suppliers who we would highly recommend to any prospective clients. We have always found National FM to provide a professional and quality service which benefits both our client and my organisation. In my capacity as new development specialist, NFM have assisted me with providing facilities management consultancy to several building developers. This consultancy is based on the many years of experience with bui...
Strata Choice
New Development Specialist – Strata Choice“I have worked with Havencab's companies in capacity of Development Manager for approximately 10 years. Over this time I have engaged both Havencab and NFM in the initial period of newly formed Strata apartment projects of various sizes. The ability to be able to deal with the challenges faced when a new project has had its first residents move in is Havencab/NFM’s strength. The unique challenges around working with both the developer or builder in sorting out the teething issues in a ...
David Lovato
David Lovato –“During our long association with NFM we have always found them to be exceptionally professional, commercially astute and technically outstanding. We have always experienced an excellent business relationship with all NFM employees and management which we believe is indicative of NFM’s high standards in developing their people, including the professional and ethical training they perform throughout their organisation. As a result NFM consistently demonstrates and upholds the highest levels of...
Dynamic Property Services Pty Ltd
“We have had the pleasure to work with National Facilities Management for a number of years and would recommend this company to any organisation or committee seeking a professional Facilities Management Company. National Facilities Management manages some of our larger buildings consisting of 550 apartments, professional suites and retail areas. We have always received a high level and professional service that satisfies Netstrata and all our clients. They are an innovative company a...
Netstrata
“We have found National FM to be professional, courteous and diligent in attending to their work. Their teams have been easily accessible and deal with requests or enquiries within a timely manner. Facilities and building management staff have been trained to manage properties to the highest standard. They provide an exceptional premium services to our clients, to which we receive regular feedback in relation to their quality of service and attention to detail. I have no hesitation in recom...
Strata Title Management
“From our first introduction it was clear that National Facilities Management were the most professional, sophisticated and well rounded outfit we have come across in Sydney. Their attention to customer service and urgency around issue management has been incredibly impressive. Their staff have been applauded by numerous personnel and residents across our site. I have no hesitation in recommending them."
Becton Property Group
“I have worked closely with National FM in several capacities over the past six years and have been extremely impressed with the way they conduct their business ..... service we receive from them as an Owners Corporation in getting a large, brand-new building operational was, and remains, exemplary. Because of their commitment to providing the highest levels of service and dedication to owner occupiers, investor owners and tenants, National FM are still engaged by the 9 Owners Corporations...
Raine & Horne
Principal, Raine & Horne – Green Square“FKP is a leading Australian property and investment group with a comprehensive property portfolio that capitalises on our proven expertise in development, retirement village ownership and management, property investment and asset management. At FKP we pride ourselves on providing a high level of customer service, a quality end product and an exceptional ongoing environment for our residents. National FM (NFM) provides the high level of service that FKP requires to ensure we meet these standa...
Mulpha Norwest
“I have worked with National FM over the past two years as the project consultant to the Bridgehill Group. Bridgehill are one of the fastest growing development companies in Australia with a current pipeline of 1800 apartments. We have involved NFM from the planning stages, advice through the DA process and then operational advice and planning for occupation, and then ongoing service provisions of the development. NFM attend management and construction meetings and are familiar with the en...
Bridgehill Group
McNally Management Pty Ltd – Bridgehill Group"Colliers International, Residential Project Marketing have worked alongside National Facilities Management on Residential development projects in their capacity as Facilities Managers. The NFM team have provided to input to our Developer clients on projects at an early planning and DA stage on design of waste handling, common areas, FM service areas, concierge and building management. This input has assisted our client with cost savings and enhancing building management functions. I wo...
Colliers International
National Director, Project Marketing Residential - Colliers International"For the last 5 years, National FM has been the provider of services to the 110 apartment complex. From day one their professionalism, commitment to procedures & timeliness has been outstanding. National FM’s Quality Insurance, with monthly inspections conducted by Andrew Solly, the Area Manager, together with a representative from the Committee of Management ensures the building is maintained to the highest level of cleanliness. Site cleaners not only undertake prescribed tasks but are also ...
Committee of Management, Yarra’s Edge Tower
Chairperson Committee of Management, Yarra’s Edge Tower 4, Docklands“We take this opportunity to thank National FM for their professionalism and efficient services that they have been providing to the properties they manage for us. The Committee members area all in praise for the Management team & their commitment to their work and the time & effort they spend looking after the property. Their efficiency and promptness in attending to matters ensure that the property never lacks for anything and issues are identified and dealt with promptly. Once again we tha...
Body Corporate Services
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Frequently asked questions
Whether you’re just starting a new development or already running a successful building, having the right facilities management processes can make day-to-day running easier and more cost-effective. We can help you find the best solutions to meet your building’s needs.
We believe that quality building management is the foundation of human well-being and community self-sufficiency. With strong support from our team, we implement your mission to prepare and present improvement options to the Owners Committee, so that your building remains a great place to live and work.
We achieved our results because of how successfully we integrate with our clients. One complaint that people may have about building managers is that they can be disruptive. Strata managers are wary of outside consultants coming in and destroying their workflow. Our clients face no such issues.