“National Facilities Management were appointed as the Building Manager for the first stage of residential apartments at Barangaroo South, Alexander and Anadara. Throughout the initial period they demonstrated a high level of knowledge and experience, providing operational advice on setting up similar developments and provided ‘value add’ services to the developer and owners. They worked closely with our development teams and the strata manager to produce tender documents and scoping of services which has resulted in accurate budgets for the Owners Corporation with no surprises of increased levies for the owners.
There was always open communication between our team and their Building Manager on site informing owners of further site works, defect rectification, and general information about Barangaroo. Their attention to the residents in answering questions and resolving issues quickly was excellent and we received great feedback from many happy residents.
Their selection of the onsite Building Manager has been of the upmost quality, possessing a high level of knowledge in the facilities management industry. Their building maintenance and communication with the residents has been undertaken in an enthusiastic and professional manner and their onsite teams are well supported through head office. Whether it’s building management, concierge, security or cleaning, their group can provide these services with directly employed staff who genuinely care about the property and this ensures our developments are maintained and always presented in a 5-star condition.
We value our partnership and look forward to our continued association.”